Yes. Simply get in touch with our customer support team who will be more than happy to send over a section of HTML code that you can add to your existing website code. If you need any assistance, please do not hesitate to get in touch.
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The Customer Portal is a great way to keep your office staff, contractors and site managers connected. From logging jobs and quotes to viewing historical or future jobs, the Customer Portal provides total transparency and a better user experience for all parties involved. Not only can you access job data, but your staff can track an engineer’s location, monitor performance dashboards and log jobs on the go via web.joblogic.com. Also, all customers have free unlimited access to the Customer Portal with full purchase of any of our products!
Joblogic’s Customer Portal gives your customers a place to access their data on a constant basis. They can view real-time status updates on jobs, view where an engineer is in relation to a job site, view asset registers, and have access to important documents like quotes, invoices and reports. The amount of data your customers see can also be altered in the settings. The best thing about the Customer Portal is that your customers can find out vital information without the involvement of your back office. This means that less burden is put on your staff.
As we design all our courses so they are bespoke to every customer, we have no specific requirements to start training other than a willingness to learn. Other things that may help are customer, site, and costing information. Though not essential, many of our clients find it easier to learn how to use Joblogic while using familiar information and costing methods.
Of course. Any information like this will benefit the training session and allows our trainers to make the data being used more relevant to you. This is proven to make the learning process easier.
There are many different things to help your training go smoothly such as customer and site information. However, if there is something more unique to your business that you think may be useful, feel free to mention it to our training team. The greatest strength of our training is that it is tailored to your business needs, so feel free to make any suggestions to help us help you.
If you have any names and sites that you are happy to be included in your training, please let the training team know on or before your pre-course session. We would be happy to customise the training data as much as we can to provide you with the most comfortable learning environment possible.
Typically, most training sessions run daily from 9am to 4.30pm. However, if you have any special requests or requirements for training times, feel free to talk to one of our trainers who will be more than happy to change the times to suit your business needs.
We love to hear your opinions of our software and will do everything we can to ensure we are providing the best service for you. If you do have a suggestion for Joblogic that you feel could really help you and our other clients, please speak to our support team on 0800 326 5561, or email firstname.lastname@example.org. One of our representatives will be happy to help!
To keep up to date with all things Joblogic, you can find us on Facebook, Twitter (@JoblogicWFM) and LinkedIn. New and exciting broadcasts will be posted regularly. Follow or like our pages to ensure you don’t miss any updates!
If you are on our mailing list, look out for our monthly newsletter that will contain information about any major updates, new features, and general business news.
Joblogic Mobile has been designed exclusively for use on Android devices (mobile phones & tablets) on version 4.0 upwards. Joblogic Mobile is also available for iOS devices (iPad, iPhone & iPod Touch) on version 8.0 upwards. Both of these platforms have a native app available to download from their respective app stores. Unfortunately, Joblogic does not currently support Windows mobile devices.
Firstly, take a look at our pricing page and see which features from both Joblogic Enterprise & Joblogic Web are most suitable for your company. If are more suited to Joblogic Enterprise, simply contact our team and they can give you a fully personalised demo and quote to suit the needs of your business and users. If you feel you are more suited to Joblogic Web, simply sign up for a free trial, add your users and you are good to go!